What we automate

Six places the same problem shows up. Two of them we deliver today; the rest are on the roadmap, and we’ll tell you which is which before you spend anything.

Delivering now

Content & social

We plan the month, write the posts, schedule them, and put every comment and DM into one place. Routine questions get answered; anything about price, booking or a complaint gets drafted and held for you. This is the work packaged as Royto Social.

Example

A cafe posts three times a week without anyone remembering to. The month’s plan is agreed on the first of the month, the posts go out on schedule, and the comments asking about opening hours are answered before the owner has read them.

Example workflow

Delivering now

Messaging & inbox

Customers message on whichever channel they happen to be in. We pull WhatsApp, Instagram and Facebook into one lane, answer what’s routine, capture the details into your records, and route the rest to you with a draft already written.

Example

Someone asks on Instagram whether you take walk-ins, and gets an answer in under a minute. Someone else asks to change a booking they have already paid for, and that one arrives in your approvals with a reply already drafted.

Example workflow

On the roadmap

Calls & bookings

A missed call is usually a lost customer. The plan: calls answered or returned automatically, the appointment booked into the calendar you already use, and reminders sent so fewer people don’t show.

Example

A call comes in while you are with a customer and nobody picks up. The caller gets a text back offering the next two free slots, and books one without you touching it.

Example workflow

On the roadmap

Reviews & reputation

The plan: a review request that goes out after every job without you remembering, a drafted reply waiting for every review that arrives, and an immediate alert on anything negative so you’re never the last to know.

Example

A job is marked complete and a review request goes out that evening without anyone remembering. When a two-star review lands the next morning, you already have an alert and a drafted reply waiting.

Example workflow

On the roadmap

Back office

The plan: quotes and invoices raised and chased on schedule, records kept in sync between the tools you already pay for, and the reports you rebuild every month built once and sent automatically.

Example

A quote is accepted and the invoice is raised, sent and chased on schedule. The same record updates in your accounting tool without anyone retyping it.

Example workflow

Case by case

Custom builds

Most businesses have one thing that doesn’t fit any box — a spreadsheet that gets rebuilt weekly, a handover that only works because someone remembers it. If the audit turns it up, we’ll scope and quote it as a one-off build on the tools you already have.

Example

A workshop rebuilds the same parts-ordering spreadsheet every Monday from four supplier emails. The audit finds it, and it becomes a job that runs itself on Sunday night.

Example workflow

Not sure which of these is costing you most? That’s what the audit is for.

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